We understand that every business is different. You’re on your own journey, with products, services and people who help you to stand out – so why not choose an IT Support provider that can support you all the way on your IT journey?
As a complete managed service provider, with one of the most comprehensive suite of solutions in the UK and a team of dedicated skilled technicians.
Our hands-on approach, focus on cyber security and specialist expertise have made us a trusted partner for our clients.
Proactive Maintenance & Support
24/7 Monitoring
All updates and patches managed by us
Unlimited support
24/7 Support with on-call Engineers
Escalation Facility to Cloud4 Directors
Discounts on all Services & Hardware
Bitdefender Anti-Virus included
Remote Agent Included for rapid support
Ability to log tickets via email and phone
Supporting organisations since 2009
We'll work together to create a unique IT Roadmap
We get to know your organisation and tailor your plan
Dedicated Account Manager
Site Survey included in onboarding
Dedicated Project Manager and Onboarding
Human touch - we're always just a call away
Onsite and Remote Plans available
Cyber Security Review upon onboarding
No long-term commitments
I've seen the Prices & Plans but do you offer tailored solutions?
Absolutely. Over 50% of our clients are on a tailored solution that's unique for them.
Some have a contract that covers their entire organisation instead of having a per user rate. Another example is that many of our clients use our service as an 'Escalation' facility where we work in conjunction with their onsite IT team.
Are there any minimum user numbers to sign up?
There are no minimum user numbers or commitments. We work with organisations of all sizes from one-man-bands to large enterprises and charities.
We have the internal processes and facilities to support you the same no matter your size.
Can you support clients anywhere in the UK?
We have spent years coming up with the perfect plan which allows us to support all of our clients remotely.
Our Remote plans include monitoring software for all of your devices which gives us the ability to prevent issues before they even happen in a lot of cases.
Our remote and onsite support plans function the same - instead of having an engineer onsite, they will be on the other end of the phone or dialled into your machine to relieve your IT headaches!
I'm in the North-West and want Onsite Support, how quickly can you be onsite?
If your issue is urgent, we can be onsite within 2 hours.
For anything else, a visit is typically booked in at a time that suits you.
Company Registration Number: 06966921
VAT Number: 994 4430 87
Registered Address: Victoria 198, Chapel Street, Leigh, WN7 2DW
© 2023 Cloud4 Technology Ltd
