FAQ'S

How long will the setup and migration take?

The typical setup and migration time is usually a couple of days but this is dependent on your current provider, the size of your website and the time it takes for the DNS to replicate to connect your domain.

We will always be able to give you a good idea on timescales before we start the setup. You won't need to do anything, we will handle everything for you.

Can I edit my website?  

Absolutely. There are many different ways to access and edit your website but you will always have full control dependent on which platform you use to manage your website currently.

If you're setting up a brand new website with us, we will give you full control to make changes.

Can you design my website and make updates?

Whilst we wish we could, that's not something we do right now. We're IT geeks and graphic design is something that we outsource ourselves! We provide a stable, reliable, supported platform which your website is hosted on.

Graphic design and content updates is something that would still be managed by you or the company you employ to design/manage your website. If you need help working out how to do this, we can certainly point you in the right direction. As always, we're just a call away.

Is an SSL Certificate included?

It depends on which package you choose. We don't include an SSL certificate as standard as this may be something you already have, so we don't want to duplicate your costs!

An SSL Certificate essentially encrypts your website and protects you and your visitors, especially if you process card transactions. Having an SSL Certificate also has a positive impact on your Google rankings and gives your potential customers more confidence when processing transactions. If you need an SSL Certificate, just let us know and we can include it in your plan.